Graduate Certificate in Operations Management
Learn to achieve operational excellence in just 9 months.

Developed for current high potential Operations professionals and those interested in maximizing their companies’ efficiency and productivity through tools including supply chain management, logistics, process improvement, quality management, and operational leadership. The Graduate Certificate in Operations Management will help you quickly develop the knowledge and skills needed to analyze and optimize performance.

Gain the specialized skills to:
  • Design operational improvements based on data-driven analysis
  • Apply principles to drive innovation and operational efficiency
  • Apply Six Sigma to reduce variation and improve performance
  • Develop & evaluate long-term capacity planning strategies
  • Understand the Quality Trilogy: planning, improvement, and control
  • Understand critical elements of supply chain sustainability

Plus, you’ll get all the other great features and benefits that JWMI’s top-ranked MBA curriculum offers.

here's what you can expect:

The Graduate Certificate in Operations Management Curriculum

Through three graduate courses, students will learn techniques often reserved for only high potential executives:

If you can’t get your product or service to your customers effectively and efficiently, you will lose business. This course provides students with the strategic, planning, and analytical tools needed to meet customer demand and manage supply chains. Students gain an understanding of the complexities of the movement of goods and services and the handoff from one owner/organization to the next. Topics include forecasting, capacity planning, operations planning and scheduling, inventory management, Lean systems, supply chain management, and global logistics, including the regulations and requirements associated with managing an international supply chain.

Delivery of high-quality products and services with minimal defects and consistent performance is critical to any organization’s success. This course provides a foundation for understanding and applying the principles, tools, and statistical methods of quality and performance excellence from an enterprise perspective. It covers Quality Planning in the development of new products and services, Quality Improvement methods such as Six Sigma to minimize variation, and Quality Control to ensure quality is achieved on a sustainable basis.
Turn operational strength into a competitive advantage. Innovation and agility are essential to competing and winning in a global environment. This course focuses on the role of senior leadership in driving change initiatives to implement operational improvements. It covers critical topics of operations and process strategy and explores frameworks to support performance excellence. We examine how operational leaders must learn to communicate data so that non-specialists can understand to align the workforce. It also looks at how to leverage the proven tools of operational excellence and leadership to strengthen the connection between performance objectives, performance reviews, and team management practices.
Explore Other Program Options:

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JWMI Executive Certificateslearn more

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