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Winning Voices: Panos Efsta

Winning Voices: Panos Efsta

Each week, JWMI profiles students and alumni in its new featured series “Winning Voices.” Learn about our diverse community and what sets our program apart from those who have experienced it. For more great “Winning Voices” content, click here.


Panos Efsta
President & Chief Innovation Coach
Performance Innovation Enterprises

Tell us a little bit about yourself.

My organization helps healthcare organizations, hospitals, and clinics of any size, deliver better patient services, improve their financial performance, and create a lasting impact on their community. My role is that of a humble leader, focusing on developing my teams’ competency and making the world a better place.

Why did you want to get an MBA?

I asked myself the question “What it is that I can do to evolve my competency as a better leader?” The answer was simple: challenge my status quo and expand my threshold of knowledge. To accomplish that I had to partner with a program that would allow me to think differently and challenge me to be a thought leader.

How has the JWMI curriculum helped you in your career?

JWMI has helped me make an impact in the world by developing people around me, and I love it.

The curriculum has not only developed my competency in several subjects such as communication, finance, healthcare, and people leadership but also allowed me to evolve my thinking patterns. For me, becoming a better leader is all about getting comfortable being unconformable. By implementing the JWMI curriculum, I grew my business over 185% in 6 months. In addition, it has helped me better foster long-term relationships with my clients which subsequently has provided for 100% client retention.

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Did you find the curriculum was immediately applicable, please explain?

The curriculum was not only immediately applicable but also allows you to experiment with each concept, learning how each topic fundamentally can be applied to a given scenario. The Harvard Business Review case studies allowed me to view things through differently and continually challenged my thought process. I had the opportunity to work ahead on my assignments which allowed me to go practice and come back during the assigned week and be ready to share what actually happened when applying those concepts and more importantly, what I learned from taking those steps.

How did the online MBA program compare to your initial expectations when you first began your MBA journey?

I was very familiar with online education, having completed an undergraduate degree online. However, JWMI’s program was more interactive. I had dialogue and interaction with the professors each week. The online technology is just a tool, the program is set up as a system that allows you to work closely with peers and professors, anytime.

What’s been your most rewarding experience in the program?

The curriculum and my fellow peers have pushed me to challenge my thinking patterns and evolve my leadership toolbox. I have also learned to be more humble, listen, communicate the WHY, and be willing to challenge my status quo.

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What strategies did you implement to manage job, family, life and an MBA?

I travel for work every week, so for me, it was really about dedicating the right effort at the right time. That meant that at the beginning of each term I would dedicate a substantial amount of energy and hours to get ahead of schedule—three weeks—which allowed me to practice more and be able to share results with my colleagues during each week. The JWMI program is a journey, not a destination. Map out a route, try to take as few detours as possible and you will get to the destination, learning a great deal along the way.

What advice can you share with new students embarking on the Jack Welch MBA journey?

Challenge yourself to go into the MBA realizing you are here to learn, and you don’t know everything. If you are open to the process it will expand your way of thinking and allow you grow as a leader who believes in continual learning, even when you are finished with the program.

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