Jack Welch Photograph by Mike Coppola — Getty Images
According to Fortune, The Jack Welch Management Institute is one of the very few business schools that is run like a business, with a laser-like focus on customer service. Our Net Promoter Score reached a record 77 this summer, surpassing companies like Apple, JetBlue, and Amazon.
The reason for the high scores? “We are changing lives and that is a big deal,” says Welch.
