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FORTUNE: Jack Welch is Reinventing the MBA

FORTUNE: Jack Welch is Reinventing the MBA

Jack Welch Photograph by Mike Coppola — Getty Images

According to Fortune, The Jack Welch Management Institute is one of the very few business schools that is run like a business, with a laser-like focus on customer service. Our Net Promoter Score reached a record 77 this summer, surpassing companies like Apple, JetBlue, and Amazon.

The reason for the high scores? “We are changing lives and that is a big deal,” says Welch.

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